This Privacy Policy explains how the mobile application (“App”) collects, uses, and protects your information. By using the App, you agree to the terms of this Privacy Policy.
Acceptance of This Policy
By downloading, installing, or using the App in any way, the user automatically confirms that they have read, understood, and agreed to this Privacy Policy in full. If the user does not agree with the terms outlined herein, they must discontinue use of the App and uninstall it from their device.
Developer Identification
The App is published by the developer whose name is indicated on the App’s page in the official app stores (App Store and Google Play). For any inquiries, please contact the developer using the contact information provided in the respective app store listing.
User Registration and Authentication
Some features of the App may require the user to create an account or log in using third-party authentication providers (e.g., Google, Apple, Facebook). During registration or login, certain information such as name, email address, and profile photo (if available) may be collected to create or manage the user account. This information is used solely for providing access to personalized features and is not shared with third parties, except as necessary to provide core functionality or as required by law. Users can delete their account and associated data at any time by using the relevant option in the App or by contacting the developer via the contact details listed in the app store.
Account Usage Restrictions
Each user account is intended for personal use by a single individual only. The account may be used on a limited number of the user’s own personal devices. Sharing login credentials or granting access to the account to other individuals is strictly prohibited. Such actions violates the terms of use and compromise the security of personal data. The developer reserves the right to suspend or terminate access to the App in case of unauthorized account sharing or suspicious activity.
Content Ownership and Restrictions
All content available within the App — including text, images, audio, video, data (whether encrypted or not), and any other materials — is the exclusive property of the App and/or its rightful owners. This content is provided solely for use within the App and may not be copied, extracted, distributed, or reused outside the App environment, unless explicitly permitted through built-in export or sharing features. Any unauthorized use, reproduction, or redistribution of content is strictly prohibited and may result in termination of access and/or legal action.
User-Generated Content
Some features of the App may allow users to create, upload, or store content such as text, notes, comments, or other materials (“User Content”). By submitting such content, the user confirms that they have all necessary rights to do so and that the content does not violate any applicable laws or the rights of third parties.
The user is solely responsible for the accuracy, legality, and appropriateness of the submitted content.
The App reserves the right (but is not obliged) to remove or restrict access to any User Content that is deemed inappropriate, offensive, harmful, or in violation of this Privacy Policy or applicable law.
Information We Collect
We may collect the following types of data:
- Device information: such as operating system, device model, and unique device identifiers.
- Usage data: such as how the App is used, which features are accessed, and crash reports.
- Voluntary information: such as data you provide through forms or feedback.
The App does not collect sensitive personal data unless explicitly stated or required for core functionality, and only with your consent.
Purpose of Data Collection
We use the collected data to:
- Ensure stable and secure operation of the App;
- Improve user experience and App performance;
- Fix bugs and monitor technical issues;
- If applicable, provide personalized content or services.
Third-Party Services
The App may integrate third-party services (e.g., analytics tools, crash reporting, or advertising SDKs). These services may collect anonymized data in accordance with their own privacy policies. We recommend reviewing the privacy policies of these third-party providers where applicable.
Data Retention and Security
We take reasonable measures to protect your data from unauthorized access or disclosure. Data is stored for as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law or app store policy.
User Rights
Depending on your region, you may have the right to:
- Access, correct, or delete your personal data;
- Withdraw consent where applicable;
- Object to certain types of data processing.
To exercise these rights, contact the developer using the contact details available in the app store listing.
Children’s Privacy
The App is not intended for use by children under the age defined by local laws (e.g., 13 or 16 years old depending on jurisdiction). We do not knowingly collect personal data from children.
Refund & Cancellation Policy (Paddle Payments Only)
This policy applies only to payments processed via our payment provider Paddle.
If you made your purchase through Paddle and are not satisfied, you may request a refund within 14 days of the transaction, in accordance with Paddle’s Buyer Terms.
To request a refund, please contact our support team or email Paddle directly at help@paddle.com, including your order ID.
If you cancel a Paddle-based subscription, you will retain access to premium features until the end of your current billing period.
For purchases made via other platforms (e.g. App Store, Google Play, or other payment providers), please refer to the respective store’s or provider’s refund policies.
Refund & Cancellation Policy (YooKassa Payments)
This section applies to payments processed via YooKassa (ЮKassa), operated by NBCO YooMoney LLC, and primarily concerns users in the Russian Federation. Refunds are handled in accordance with the Russian Federation Law “On the Protection of Consumer Rights” (Закон РФ «О защите прав потребителей») and applicable legislation.
Once a subscription has been activated and the service has been provided properly (i.e., you have been granted access to the premium features for the corresponding billing period), the payment is non-refundable. By starting to use premium features after payment, you acknowledge that the digital service has been rendered.
You may cancel auto-renewal at any time through your account settings. After cancellation, you will retain access to premium features until the end of the current paid period; subsequent charges will not be made. We do not provide partial refunds for the unused portion of a current billing period.
Individual exceptions.We may, at our sole discretion, consider full or partial refunds on a case-by-case basis — for example, in the event of a technical failure on our side, double charging, or other circumstances where the service was not actually delivered. Such requests are reviewed individually and do not create an obligation to issue refunds in similar cases.
To request a refund or report a payment issue, please contact us at support@qamusapp.com with your order details (date, amount, and the email used at checkout). Approved refunds are returned via YooKassa to the original payment method within the timeframes set by YooKassa and the issuing bank (typically up to 10 business days).
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version is always available within the App or linked from the app store listing. Your continued use of the App after changes constitutes acceptance of the updated policy.